Iona Handcrafted Books’ return policy is simple. We do our best to choose a leather for you that will satisfy you completely, but since each hide is different (due to our commitment to using only surplus leathers)it is possible that you might receive a book that appears different from your expectations. If this is the case and you would like to exchange it, as long as it is in the same condition in which you received it, just ship it back to us at Po Box 6096 Austin Tx 78762, and we’ll send you a new one. We’re a small hands-on studio and cannot do refunds, but we will not be happy until you are, so we promise to do our best to make sure that you are completely satisfied! Thank you so much!